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PRO Process OwnerNielsen Company - Oldsmar, FLPosting Title PRO Process Owner Job State FL : FLORIDA Job City Oldsmar Name of Company The Nielsen Company Requisition ID (optional) 8247BR Job Function Other Job Status Full-time Position Description * Accountable for building and implementing a global enterprise problem resolution capability/process for improving and standardizing defect tracking from reporting to resolution, deepen our understanding of the root causes of client-facing issues, identify areas for continuous improvement through institutional learning and implementing preventative measures, and report problem trends to senior management. * Develop Problem Resolution Office strategy to include scalability and consolidation opportunities * Work with key leaders within and across the Global Business Services organization to insure...originally from The Nielsen Company - More Tools...
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