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Help DeskGoAhead Solutions - Eagan, MNGoAhead Solutions has a great opportunity in Eagan, MN for a Customer Technical Support opportunity. This would be a three month contract to permanent opportunity. PRIMARY OBJECTIVES The primary responsibility of a Customer Technical Support (CTS) Specialty Applications (SA) Representative is to support Company customers in the installation, licensing, use, and error resolution of proprietary web-based software applications. The CTS SA rep will resolve software errors and educate customers in self-service options. This job requires an advanced working knowledge of network environments and of Company products and services. The CTS SA Representative will possess the ability to resolve complex customer and product issues using highly developed analytical skills. The CTS SA rep may use a variety...originally from Dice - More Tools...
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