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Reservations AgentStarwood Hotels & Resorts - Bloomington, MNAs part of the Reservations team, you would create a first impression for guests booking a stay. The Reservations Agent processes booking information into the Property Management System (PMS), handles inquiries regarding reservations via the telephone, email and mailed correspondence, and supports the revenue management strategies employed by utilizing upselling techniques effectively. The ideal candidate would be courteous, self-motivated and detail oriented. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Answer all incoming calls in a friendly and efficient manner. Provide guests with the requested information...originally from DiversityInc.com - More Tools...
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Starwood Hotels & Resorts
Hotel/motel Operation Eating Place Misc Personal Services
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