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Telecom Tech/Analyst
This position will be responsible for supporting the Network associated to Outage and Change Management Coordination. Areas of Responsibility and % of Time: Collect, create, maintain, and distribute network outage documentation 10% Coordinate with internal/external parties as needed 10% Establish/manage conference calls required to identify Root Cause Analysis (RCA) 5% Interface with Management to schedule RCA identified changes 5% Establish/manage outage coordination reporting requirements 5% Establish/Maintain network change management standards/documentation 10% Manage/Schedule change management activity utilizing the NeTkt Change Management Tool and the Network Activity Calendar (NAC) 30% Coordinate with vendor, service provider, NDC and/or market personnel on rescheduling of network...
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