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Service Desk / Helpdesk AnalystBuchanan Associates - Irving, TXJob Title: Service Desk / Helpdesk Analyst Profession: Computer Engineering and Information Technology -> Help Desk Position Description: The Service Desk Analyst provides 24x7 network, hardware, and software support for various client communities which includes troubleshooting and resolving issues regarding LAN issues, application issues, server, AS/400 devices, desktop issues, mainframe issues, proprietary applications, mobile devices, and PC support in a Windows 98/2000/2003/XP/Vista environment. Responsibilities: * Respond to telephone calls, email and personal requests for technical support in a timely manner and have the ability to explain technical situations to non-technical individuals. * Document incidents/problems and clearly document the issue, troubleshooting steps taken, and... See job listing >30+ days ago from Jobfox - Save - Block - Flag - More Tools...
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Buchanan Associates
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Headquarters:
125 E John Carpenter Fwy
Irving, TX 75062
Phone: 972-730-2774
http://www.clickright.com - Line of Business: Computer Related Services Computer Facility Management Data Processing/preparation
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Key Numbers:
Company Type Private Company Revenue $10M - $50M Company Size 100 - 500 employees
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