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Help DeskClient Network Services - Gaithersburg, MD** Diagnose and resolve problems of customer reported incidents ** Installing, configuring, and troubleshooting, customer software and hardware ** Enter all trouble calls into an automated call tracking system** Ensure that problems are escalated appropriately until a resolution is reached. Required Skills: Primary Skills: Experience in Computer Help Desk/Call Center supporting custom applications** Proficiency with MS Windows , NT, 2000, and XP OS** Proficiency installing, navigating and troubleshooting Microsoft Office and other desktop applications** Ability to communicate professionally with customers and obtain required information to solve problems.** Proficient with helpdesk procedures and ticket resolution.** Able to perform basic hardware and software desktop service... See job listing >22 days ago from Jobfox - Save - Block - Flag - More Tools...
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Client Network Services
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Headquarters:
702 King Farm Blvd Fl 2
Rockville, MD 20850
Phone: 301-634-4600
http://www.ciospii.com - Line of Business: Computer Software Development Hardware Reseller & Consultant
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Key Numbers:
Company Type Private Company Revenue $50M - $100M Company Size 500 - 1000 employees -
Job Location:
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