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FS CRM Call Center IT SpecialistIBM - Dallas, TXThe Call Center IT Specialist (CCIS) is responsible for successful delivery of Financial Services Call Center technology initiatives. The (CCIS) will be responsible for technology development, testing and deployment for various CTI / IVR solutions. This individual provides hands-on CTI/IVR technical knowledge. Preferred Candidates should have experience in at least 2 successful, full lifecycle, Financial Services Call Center engagements, 1-4 years experience of call center technical experience in the banking, insurance or financial market industries, experience with Genesys, Avaya or Cisco, and prior consulting experience. IBM Global Business Services: Join a Leader. Consult with us. IBM Global Business Services helps top-tier clients solve their most complex business and technical issues.As...originally from JobsintheMoney.com - More Tools...
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| Company Type | Public (IBM:NYS) |
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
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