Customer Care Training & Quality Assurance Manager job at OfficeTeam in Annapolis Junction, MD

• Customer Care Training & Quality Assurance Manager

  OfficeTeam - Annapolis Junction, MD

  Energy Company in Maryland is seeking a Customer Care Training & Quality Assurance Manager to work along with the Customer Service Director in call center. This full-time, position reports directly to the Call Center Director and is responsible for design, development, delivery and measurement of initial and ongoing training for the Customer Care Call Center department in a major corporation providing energy to customers. The ideal candidate must exude superior leadership, coaching and development skills along with the ability to produce accurate and timely results in a fast-paced, multifaceted environment. Responsibilities include but are not limited to the following: ?Managing the design, development, coordination, delivery and measurement of call center curricula utilizing a variety of delivery...

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Customer Care Training jobs in Annapolis Junction, MD

• Home Therapies RN

  Fresenius - Baltimore, MD

  CUSTOMER SERVICE: Responsible for driving the FMS culture though customer ... with maintenance as required Icd-9 coding Training Demonstrated teaching abilities...

  2 days ago from Fresenius - Save - More Tools...
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• Customer Care Director

  Baltimore, MD

  while minimizing cost- own Customer Care quality and performance- communicate ... Customer Care Team to support continuous training.7) Provide recommendations to...

  7 days ago from Jobfox - Save - More Tools...
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• Account Executive - Managed Vision Care

  Transitions - Baltimore, MD

  Responsibilities: Develop and implement customer-specific account plans and ... experience, providing marketing and training programs for national accounts.

  22 days ago from Job.com - Save - More Tools...
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• Account Executive - Medical Sales Rep in home care

  Gentiva Health - Pasadena, MD

  better care begins at home. Compassionate care, uncompromising service and clinical ... homecare, home care, healthcare, health care, home health, account executive, sales...

  25 days ago from Job.com - Save - More Tools...
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Officeteam jobs

• Administrative Assistant

  OfficeTeam - Louisville, KY

  Job ID: 01720-9515836 Administrative Assistant OfficeTeam is seeking several administrative assistants for upcoming opportunities. Duties will include answering phones, tracking...

  16 hours ago from JobNewsUSA.com - Save - More Tools...
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• File Clerk

  OfficeTeam - Knoxville, TN

  Job ID: 03920-103313 A local company is looking for a file clerk. The position will require extensive filing and some data entry. All applicants applying for U.S. job openings...

  16 hours ago from JobNewsUSA.com - Save - More Tools...
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• Mortgage Assistant

  OfficeTeam - Cleveland, OH

  Job ID: 03340-108829 Mortgage Assistant We have a long-term assignment for an experienced Mortgage Assistant. This position will last anywhere from 6 months to 1 year in length,...

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• Bilingual Sales Representative

  OfficeTeam - Dayton, OH

  Job ID: 03370-9515608 Bilingual Sales Representative Bilingual Sales Representative wanted for Xenia company. Fluent bilingual skills in Spanish and English are required. This...

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