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Telecom EngineerSapphire Technologies - Mayfield Village, OHThis position requires p roven knowledge and experience with VOIP technology for deployment of new PBX phone systems with top PBX manufacturers (including but not limited to: Avaya, Nortel and Vodavi). Past experience with Avaya Voice Communication Infrastructure, PBX/Automatic Call Distributor (ACD), Interactive Voice Response (IVR), and Computer Telephony Integration (CTI) are strongly preferred. Essential Functions: 1. Install, configure, document & maintain telephony switch / server environment. Installation includes paging and wiring. 2. Run and install structured data and voice cable for smaller installations (less than 50 drops). 3. Assign and maintain user access to network and software. 4. Troubleshoot hardware, software and mobile devices. 5. Create & maintain detailed documentation...originally from Dice - More Tools...
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