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Risk Operations Unit Mgr II-Call CenterCountrywide Financial- Dallas - Plano, TXDescriptionOversees two or more teams of Risk Operations associates involved in diverse day-to-day loss mitigation activities; may be responsible for two or more teams performing mitigation activities against different products or performing significantly different disciplines. Normally manages several teams of first-line managers & may manage Unit Manager I's. The Unit Manager II has significantly larger impact on net credit loss and/or business expenses than the Unit Manager I. Will utilize existing and emerging call center technology to meet business and customer/associate satisfaction goals. Manages inbound & outbound calling strategies to maximize efficiency and effectiveness. Has full accountability for results within their operational area which may include gross and/or net credit... See job listing >30+ days ago from Jobfox - Save - Block - Flag - More Tools...
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Countrywide Financial- Dallas
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Headquarters:
4500 Park Granada
Calabasas, CA 91302
Phone: 818-225-3000
http://www.countrywide.com - Line of Business: Holding Company Mortgage Bankers Loan Correspondents And Related Activities
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Key Numbers:
Company Type Public (CFC:NYS) Company Revenue $500M+ Company Size More than 5000 employees -
Job Location:
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