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Genesys Customer Services Representative - Malta (Saratoga Springs)Lockheed Martin - New YorkU.S. Federal Security Clearance Requirement: Clearance Required // Lockheed Martin Company Genesys Customer Services Representative - Malta (Saratoga Springs) NY JN: RUSALMC2353-643231 Job location: Malta (Saratoga Springs) NY Zip code: 12020 Responds to customers request for energy efficiency program information. Stays abreast of program changes, and documents caller information, requests and other marketing information into call center database system in accordance with established procedures. a-- Receive and terminate calls using company computer and telephonic equipment. a-- Calls are not a-- scripted and require CSR to interact with customers in a low or non-structured manner to obtain/convey information, or capture information correctly. a-- Input information into a computer system while...originally from DefenseCareers.com - More Tools...
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