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  • Sr Program Manager

    Location: Culver City, CA

    Date Posted: November 03, 2013

    Responsibilities • Develop a detailed project plan to track all activities of the program • Initiate and manage multiple projects that are geared towards improving the Support infrastructure and customer experience • Apply project management best practices and use standard tools that allow for efficient and effective tracking of progress and status communication. • Waterfall project management and Agile / Scrum experience is desired. • Lead a cross-functional and global project teams that consist of Product management, Contact Center Operations teams and Engineering teams as well as other delivery teams like vendors, legal, etc. • Work closely with other program managers in the team to ensur ...

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