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Helpdesk AnalystShi International - Austin, TXHelp Desk Analyst SHI is seeking a full time Helpdesk Analyst to work onsite at our regional office and call center in Austin, TX. We are looking for someone with excellent customer service skills, good working knowledge of computer systems, and a genuine interest in a technical support career. Primary responsibilities will be troubleshooting problems and incidents for the Austin and remote end-user base, incident tracking and management, maintenance and deployment of desktop/laptop computers, telephones, network printers and Blackberry smart phones, and assist in monitoring and maintaining the network and telephone system infrastructure with links back to corporate headquarters in the northeast. On-the-job training will be provided but the successful candidate will also be expected to... See job listing >4 days ago from Dice - Save - Block - Flag - More Tools...
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Shi International
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Headquarters:
2 Riverview Dr
Somerset, NJ 08873
Phone: 732-764-8888
http://www.shi.com - Line of Business: Whol Computer/peripheral Prepackaged Software Svc Computer Programming Svc
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Key Numbers:
Company Type Private Company Revenue $500M+ Company Size 500 - 1000 employees -
Job Location:
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