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Call Center Svc CnsltntFreddie Mac - Mclean, VAResponsibilitiesRespond to calls from internal and external customers to resolve technical and business problems pertaining to loan delivery and/or servicing. Provide loan product and service information including available options to callers. Register customers for training courses. Document calls in customer database and monitor resolution status. Research, analyze and apply appropriate guidelines, policies and procedures. Job requires a Bachelor degree in Business Administration or related discipline or an equivalent combination of education and experience from which comparable knowledge and experience may be acquired; one year customer service experience; experience using desktop applications and the internet. Additional Specifications* Knowledge of Conventional Underwriting, FHA and... See job listing >2 days ago from iHispano.com - Save - Block - Flag - More Tools...
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Freddie Mac
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Headquarters:
8200 Jones Branch Dr
Mc Lean, VA 22102
Phone: 703-903-2000
http://www.freddiemac.com - Line of Business: Buys And Sells Mortgages
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Key Numbers:
Company Type Public (FRE:NYS) Company Revenue $500M+ Company Size 1000 - 5000 employees
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