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Consumer Collections AssociateCapital One - Dallas - Plano, TXRequisition ID 613245 Job Title Consumer Collections Associate JOB FUNCTION: CONTACTS DELINQUENT CUSTOMERS TO ARRANGE FOR IMMEDIATE PAYMENT OF PAST DUE AMOUNTS IN COMPLIANCE WITH THE BANK'S POLICY/PROCEDURES AND APPLICABLE REGULATIONS AND LEGAL STATUTES. PERFORMS ACCOUNT SERVICE FUNCTIONS AS NECESSARY. REGULAR DUTIES: Maintains individual portfolio delinquency levels in compliance with bank standards and regulatory standards for quality and quantity of collection effort. Responsible for timely and proper preparation of files for account to be placed in non-accrual status (i.e., file must be properly prepared prior to transfer and forwarded to immediate supervisor for review). Responsible for timely and proper identification and referral to supervisor of problem and other designated... See job listing >22 days ago from Jobfox - Save - Block - Flag - More Tools...
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