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T Mobile - Reston, VAOne of T-Mobiles newest divisions, Field Account Management, is comprised of a team of field-based Account Managers that will be responsible for providing post-sale support to the National Accounts Sales Division. The FAM division will work to achieve key retention goals, as well as develop, manage and execute a National Account Sales/Care plan for T-Mobiles assigned National Strategic Accounts. The FAM Teams key objectives will include: * 80% Account Maintenance and 20% Account Growth. * Increase customer satisfaction on existing National Accounts. * Reduce customer & portfolio-based churn. * Grow revenue within existing National Accounts. * Increase ARPU (Average Revenue Per User) and decrease CPGA (Cost Per Gross Add). * Decrease support issues (billing and customer care inquiries,... See job listing >5 days ago from VirginiaJobNetwork.com - Save - More Tools...
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T Mobile
59 Composite Way Ste 100
Lowell, MA 01851
978-323-6200
Radiotelephone Communication
| Company Type | Private |
| Company Revenue | Less than $5M |
| Company Size | 10 - 100 employees |
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