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Sr Account CoordEspn -Job Description: ESPN CMS Client Services Sr Account Coordinator Job ID145649 · Coordinate CSR & Supervisor team efforts with improving discrepancies through creation of process on Top 20 problematic accounts and agencies. · Oversee repricing, Agency transfer, AE Transfers, & AE reassign emails to ensure accuracy. · Train all CSR on finance-specific & post-air roles and responsibilities to ensure continuity & improve process. · Oversee agency relationship development within team to ensure teamwork while resolving discrepancies. · Organizes and sets agenda for agency quarterly meetings with Supervisor and CSR to discuss operational or billing issues. · Lead monthly meeting between CSRs and Credit and Collections where the CSR updates Credit and Collections on the current state of their...originally from Monster - More Tools...
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Espn
Cable/pay Television Service
| Company Type | Private |
| Company Revenue | $100M - $500M |
| Company Size | 1000 - 5000 employees |
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