Customer Service Agent job at US Airways in Atlanta, GA

Provide passenger assistance at the ticket counter and gate areas by issuing tickets, checking baggage and assigning seats. Assist passengers with check-in procedures, including tagging baggage and issuing boarding passes Sell tickets, process ticket changes, create and book reservations. Ensure FAA, US Airways and airport regulations are followed. Enforce safety/security measures and protects sensitive zones. Facilitate the passenger boarding process. As directed, implement standard procedures during overbooked, irregular flights and denied boarding situations. Solicit volunteers to free up seats, re-accommodates passengers by booking alternative flights and provides travel vouchers. Log in tickets and complete sales reports Perform other related duties as required. Job Requirements Must...

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