Sorry, this job has expired.

View similar jobs: Field Technical Support Jobs - HP Jobs - Madison, WI Jobs

  • Field Technical Support

    Company: HP

    Location: Madison, WI

    Date Posted: October 27, 2013

    Interacts with Customer to ensure Customer satisfaction following established procedures Performs installations, reinstallations, maintenance, and repairs on Customer equipment Delivers standard services Uses data from known resources to ensure customer product needs are met Solves product level problems onsite with individual customers Overall Customer Satisfaction measured at product repair level Meets commitments within specified timeframe Follows established product escalation procedures Provides technical information to Customer and escalation team for individual product repairs Repair related growth opportunities explored Relevant product/company knowledge Moderately basic troubleshooting skills Basic analytical and communications skills Proficient in professional oral, and...

    from HP