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  • Technical Support Associate

    Company: Financial Engines

    Location: Phoenix, AZ

    Date Posted: February 03, 2014

    Technical Support Associate Service Delivery 105 Phoenix AZ United States See who you know at Financial Engines Financial Engines is currently seeking a qualified Technical Support Associate to join our Advisor Center team The Advisor Center supports clients in our advisory and investment management programs This position involves providing phone email and chat support to internal and external clients with technical financial and service related problems questions Positions are available in our Phoenix office Respond to internal and external support questions through telephone, e-mail, and/or web chat channels. Provide telephone, e-mail and/or web chat support to ensure cases are resolved within Service Level Agreements (SLA). Ensure client interactions are in compliance with our...

    from Financial Engines, Inc