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Helpdesk AnalystBrookhaven National Laboratory - Upton, NYBrookhaven National Laboratory is a nonprofit research and development institution whose purpose is to advance ideas and knowledge through a multidisciplinary program of basic and applied research. Our Information Technology Division has 4 full time opportunities for an Helpdesk Analyst professionals .? The Helpdesk Analyst responsibilities include 1 st level (Help Desk) support of heterogeneous computing environment, including Windows, MAC, UNIX and Linux clients. Routine duties include telephone-based troubleshooting of operating systems, desktop applications, network connectivity, and all computer hardware and peripheral devices. Maintain an electronic log of calls, dispatching appropriately unresolved service requests and follow up on previously dispatched requests. Will also handle occasional...originally from CareerBuilder.com - More Tools...
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Brookhaven National Laboratory
Regulation/administrative Utilities
| Company Type | Private |
| Company Size | 1000 - 5000 employees |
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