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Dispatcher IICharter Communications - Madison, WIDispatcher II Full or Part Time: Full-time Primary Location MADISON, WI 53718 Work Schedule - Days: Various 24 x 7 Work Schedule - Hours: Various 24 x 7 Percent Travel 0 Dispatcher II JOB SUMMARY Ability to perform all responsibilities of a Technical Workforce Dispatcher I. Under general supervision, responsible for relaying and recording information to field personnel via radio, telephone or other form of communications. ESSENTIAL FUNCTIONS OF THE POSITION Respond to customer service requests by prioritizing and dispatching service requests to available installation or service technicians; act as liaison between technician and customer service employees. Precall all customers to verify scheduled appointment date and time and reschedule missed appointments. Troubleshoot and resolve issues by...originally from iHispano.com - More Tools...
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