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Hosting Specialist I (ScAZ)Next Step Systems - Scottsdale, AZ40- 49K SHIFT (Tues- Thurs, Alt Mondays, 7PM-7AM) Responsibilities: -Provide Level 2 server software support on customer problems reported via the helpdesk. This support includes Unix/Solaris and Windows 2K/NT. -Provide support and assist Company's OS and DBA administrators; provide help to remote support staff. -Install server OS according to documented procedures and/or customer specific needs. -Configure network interface cards per instructions from network support. -Assist the NOC/helpdesk with customer server/network monitoring and connectivity issues utilizing the monitoring tools specific to the data center site. -Maintain an ample supply of infrastructure supplies, i.e., cables. -Understand the fiber and copper cabling scheme, run network cabling from switches or patch panels to customer...originally from Vault - More Tools...
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