Operations Manager job in Alameda, CA - Callcentercrossing

• Operations Manager

  Callcentercrossing - Alameda, CA

  The Contact Center Operations Manager will manage a team of employees and managers responsible for providing customer service via the telephone, answering Kaiser Foundation Healthplan and Medical Group employee's and retiree's HR related questions. The Contact Center Operations Manager will have financial accountability and will be responsible for maintaining and ultimately exceeding customer, operation performance and employee satisfaction levels which includes; satisfying customer service level agreements, implementing continuous improvement initiatives, coaching and developing employees, and supporting training and communication initiatives. The Contact Center Operations Manager will manage the HR Service Center Call Center for Human Resources Shared Services Organization (HRSSO) Transaction...

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Operations Manager jobs in Alameda, CA

• Manager, Digital Sales Operations - 00067486

  Accenture - San Francisco, CA

  of?6 years experience in sales or sales operations Minimum of 5 years experience within a Consulting Services firm Professional Skill Qualifications Post graduate degree preferred...

  3 days ago from TheLadders.com - Save - More Tools...
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• National Operations Manager

  Pitney Bowes - San Francisco, CA

  abuse testing. The? National Operations Manager?(NOM) will be the primary interface ... or geographic territories. The National Operations Manager?(NOM) is accountable for...

  20 days ago from TheLadders.com - Save - More Tools...
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• Manager of Operations

  Hireboost Recruiting Services - San Francisco, CA

  With recent client base growth, the company is seeking a top notch Manager of Operations ... letter and add *Manager of Operations* in the subject line. SaaS, Operations,...

  30+ days ago from Dice - Save - More Tools...
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• Operations - Healthcare Manager (Coding) Advisory - HP -JC -164109

  PricewaterhouseCoopers - San Francisco, CA

  Operations - Healthcare Manager (Coding) As part of engagement team, the manager ... on the engagement); work independently to manager a range of responsibilities, assist...

  20 days ago from TheLadders.com - Save - More Tools...
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Callcentercrossing jobs

• Front Line Manager

  Callcentercrossing - Glen Allen, VA

  Accountable for maintaining internal staffing needs and works with senior manager to coordinate with internal and external resources to set staffing requirements to meet

  20 hours ago from Yahoo! HotJobs - Save - More Tools...
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• QA Manager-Telesales

  Callcentercrossing - Tampa, FL

  Assist the Directors of Call Center Operations with managing projects and assignments, including local market strategies, affinity marketing, lead flow, calendar management and

  20 hours ago from Yahoo! HotJobs - Save - More Tools...
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• Outsourced Operations Liaison

  Callcentercrossing - Memphis, TN

  OUTSOURCED OPERATIONS LIAISON BILINGUALIn this role, you will be responsible for overseeing outsourced operations which will include analyzing all outsourced programs and

  21 hours ago from Yahoo! HotJobs - Save - More Tools...
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• Call Center Site Director

  Callcentercrossing - Buffalo, NY

  Strategic Leadership- - On-site leadership of management team and CSR staff.- Work closely with National Director of align site with the virtual environment, mirroring franchise

  21 hours ago from Yahoo! HotJobs - Save - More Tools...
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