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US - Collector 1Wells Fargo - Tempe, AZEntry level collector; generally is completing or has completed a collections training program or has equivalent experience. Knowledgeable of company products and services, policies, procedures, collections systems and how to apply this knowledge when communicating with delinquent customers. Understands State and Federal regulations governing collection practices. Knowledgeable of how to interpret and document information from various sources within the company's computer systems. Uses auto-dial system to initiate customer contact and determine reason for delinquency; evaluates customers' financial situations and negotiates terms of repayment to bring account current. May be responsible for skip tracing and/ or collateral analysis. Refers more complex issues to higher level Collections staff.Wells...originally from RetirementJobs.com - More Tools...
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Wells Fargo
Holding Company National & State Banks Mortgage Banking Consumer Finance & Other
| Company Type | Public (WFC:NYS) |
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
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