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Orthopedic Associate Nurse ManagerUniversity of Pennsylvania Health System -pennsylvania Hospital - Philadelphia, PAOutstanding advantages. The ability to impact a patient?s outlook. That?s what you?ll find with the University of Pennsylvania Health System. Join us and discover amazing opportunities for learning, and the kind of support from medical professionals that keep you at the forefront of your field. Supports the Nurse Manager in managing team and individual performance in alignment with the UPHS vision of service excellence: Drive patient/client loyalty and physician referral by ensuring staff under your supervision understand the UPHS commitment to service, their own work processes, and have the necessary skills to meet service expectations. Focus energies on collaborating in problem resolution rather than finding blame. Manage patient/client complaints and provide timely follow up to ensure satisfaction...originally from Nurse.com - More Tools...
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