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Production Support AnalystWorld Networking Services - New York City, NYProduction Support AnalystPosition Description: The production support analyst will be responsible for the day-to-day production support activities within the Wealth Management Reporting Group. The team will serve as a single point of contact for all production issues that cannot be addressed by the first line of support. This team will also be involved in supporting releases of new versions and changes to existing systems. The role requires regular interaction with several teams **Business, Operations, Business Analysts, Quality Control, Infrastructure staff (Database and System Administrators), Development teams, and other support teams.Responsibilities**Manage resolution of production support issues through to completion**Proactively monitor hardware, application and batches via dashboards...originally from Dice - More Tools...
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