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Specialist/Analyst III (NE)AT&T Mobility - Atlanta, GAThe Product Management Center (PMC) serves as the New Product Incubator and advanced Data Support department for AT&T Mobility. The PMC is responsible for moderately to highly complex analytical and technical support tasks and activities for beta, new and existing products. The Product Analyst III position is responsible for: ? Directly interfacing with the AT&T business and consumer customer base via telecom system. ? Diagnosing and providing a path to resolving data service inquiries related to GPRS/EDGE/UMTS/SMS/MMS devices including but not limited to PC Wireless Cards, Windows Mobile devices, RIM devices and GSM/UMTS handsets. ? Diagnosing and providing a path to resolving GSM/UMTS voice issues. ? Interfacing with local team management and internal and external partners. ? Multitasking...originally from AT&T Mobility - More Tools...
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