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Trainer-Customer ServiceVerizon Wireless - Murfreesboro, TNResponsibilities Training Facilitation: * Delivery of new hire training (including systems, data and operational training) to Customer Service Reps, as well as new product or service launch training, soft skills training and functional training. * Demonstration of the necessary fundamental training concepts; including facilitation, skills practice, instructional and classroom management skills to ensure learning transfer, reinforcement and on-the-job application. * Gains participant support and commitment around topics being delivered including processes, ideas, products and system enhancements. Program Effectiveness: * Evaluation of the effectiveness of the training conducted including providing feedback to management, other internal clients and the curriculum development team. * Conduct...originally from WorkInRetail.com - More Tools...
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Verizon Wireless
Headquarters:
180 Washington Valley Rd
Bedminster, NJ 07921
Phone: 908-306-7000
http://www.vtext.com
180 Washington Valley Rd
Bedminster, NJ 07921
Phone: 908-306-7000
http://www.vtext.com
Line of Business: Wireless Voice And Data Services And Retails And Wholesales Related Equipment
Key Numbers:
| Company Type | Private |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
Job Location:
Incorrect company information? Let us know.
