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Technical Support Specialist - NOC/Help DeskChico's Retail Services - Fort Myers, FLThe Network Operations Center (NOC) Technician I position is responsible for the monitoring, troubleshooting, support and reporting of the Corporate Information Systems. Initiates, updates, tracks and closes trouble tickets through the internal work order system. Follows established NOC policies and procedures. Works to develop and implement network management tools and processes to improve the NOC capabilities, and to ensure quality service and support is provided. Identifies procedural errors and takes them back to the source or management. Works to ensure that procedures and processes are clear and will be followed going forward. Responsibilities include, but are not limited to, proactive monitoring of systems, job schedule review and processing, backup media cataloging, report generation...originally from Chico's Retail Services, Inc. - More Tools...
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Chico's Retail Services
Line of Business: Specialty Retailer/women's Ready-to-wear
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| Company Type | Private |
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