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Help Desk AnalystWachovia First Place - Glen Allen, VAWe have an immediate contract need for a Help Desk Analyst work to in our Richmond, VA office. The Help Desk Analyst must have experience working in a fast paced environment supporting issues by telephone or remotely. Job Responsibilities: Must perform problem analysis, trouble-shooting and resolution as required on various products within the environment to include: Lan Connectivity, Desktop applications and configurations, Windows XP, 2000, Notes 6.0 , Outlook 2002, 2003, 2007, Netop 7.0 , Rumba, VPN Connectivity Should be an analytical thinker with preferred experience in a fast paced, structured customer service environment Required ability to adjust to work flow Must adhere to measurable objectives and clearly defined roles and responsibilities Excellent communication skills and considerable...originally from Sologig - More Tools...
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