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LSC (RBC)Wachovia - Seattle, WAOur Loan Service Counselor will be responsible for collecting on auto loans 5 to 50 days past due. In addition, there will be daily interaction with the supervisory and management teamto collect on delinquent accounts, prevent chargeoffs and maintain good customer relations with borrowers. Responsibilities: * Review delinquent accounts and determine the actions required * Obtain promise-to-pay from borrowers * Comply with collection practices to include Right to Privacy Act * Communicate with Collections Manager regularly regarding collection/delinquency tends, accounts in queue and problem accounts * Maintain up-to-date documentation online for all accounts * Perform skip tracing to locate customers and collateral * Maintain acceptable levels of call volumes and Promise-to-Pays (PTPs) * Field...originally from A Mighty River - More Tools...
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Wachovia
Headquarters:
301 South College Street
Charlotte, NC 28288
Phone: 704-374-6565
http://www.wachovia.com
301 South College Street
Charlotte, NC 28288
Phone: 704-374-6565
http://www.wachovia.com
Line of Business: Bank Holding Company National Banks Mortgage Banking Investment Advisory & Brokerage Services
Key Numbers:
| Company Type | Public (WB:NYS) |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
Job Location:
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