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Supervisor, Government Sales & ServiceIndependent Health Association - New YorkGeneral Duties The supervisor, government sales and services shall be responsible for assisting the manager in providing the representatives with support to include the following: call monitoring and quality assurance, assisting staff with inquiries and telephonic enrollments, working in conjunction with other departments in order to provide appropriate information, monitoring the member’s level of satisfaction with the plan for research resolution, coaching member representatives to deliver quality service and to adhere to schedules to meet service levels, recommending training for staff development and maintaining individual and team productivity. Evening and weekend coverage, as needed, are a condition of employment. Qualifications A. A.A.S. degree from an accredited institution or extensive...originally from Monster - More Tools...
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Independent Health Association
Headquarters:
511 Farber Lakes Dr
Williamsville, NY 14221
Phone: 716-631-3001
http://www.independenthealth.com
511 Farber Lakes Dr
Williamsville, NY 14221
Phone: 716-631-3001
http://www.independenthealth.com
Line of Business: Hospital/medical Service Plan Management Consulting Services
Key Numbers:
| Company Type | Private |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 500 - 1000 employees |
Incorrect company information? Let us know.
