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Customer Solutions AssocAEP - Hurricane, WVDescription: Perform, under direct supervision, various duties that are the result of customer inquiries. Assist higher classification personnel with clerical assignments.Process customer requests for service; answer customer inquiries and resolve customer complaints.Communicate effectively with the customer, and promote a favorable Company image.Interpret, explain and administer credit policies.Promote and explain a variety of Company offered programs.Calculate and explain electric bills and compile adjustments.Update and maintain customer account records.Initiate routine correspondence in response to written or telephone inquiries.Assist in collection efforts by offering and establishing payment arrangements and/or options, or directing customers to assistance agencies.Direct calls to other...originally from Resumes2Work.com - More Tools...
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AEP
1 Riverside Plz
Columbus, OH 43215
614-716-1000
Generation Transmission And Distribution Of Electric Power
| Company Type | Public (OJB:NYS) |
| Company Revenue | $500M+ |
| Company Size | 1000 - 5000 employees |
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