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Manager, MarketingCox Communications - Phoenix, AZResponsible for representing the voice of the customer through customer lifecycle management, working closely with all internal customer contacts and customer facing organizations (sales, retention, marketing, care operations, field operations, community and public relations, etc.) to ensure the effective execution of the customer life-cycle and experience. Also responsible for developing the strategy behind promotion and contract roll off, as well as the tactical execution, measurement and reporting for initiatives. ESSENTIAL RESPONSIBILITIES & DUTIES Works closely with the customer experience team to determine appropriate customer lifecycle management touch points. Manages all customer notifications from strategy and communication plans through the tactics including: determining lists,... See job listing >22 days ago from Cox Communications Inc. - Save - Block - Flag - More Tools...
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Cox Communications
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Headquarters:
http://www.cox.com - Line of Business: Cable Television Operator Local & Long Distance Telephone
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Key Numbers:
Company Type Private Company Revenue $500M+ Company Size More than 5000 employees -
Job Location:
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