-
Director, Technical Support
General Overview The Technical Support Director is responsible for ensuring support processes are defined, implemented, and managed. A leader and tremendous communicator, the Director of Technical Support is the pivotal role in ensuring that TantaComm client service level expectations are continually and accurately met. This position will ultimately be responsible for the P&L associated with the various responsibilities, services and resources comprising Technical Support. Primary Responsibilities * Plan, research, and write a range of Technical Support processes and documents, including technical specifications, project plans, user guides, and user policies, for both print and online media. * Edit written documentation of development and other technical projects to create unified and...
See job listing >
Send this job to a friend
