• Client Support Analyst - Tech Support - TEMP

    Company: Quality Systems

    Location: Horsham, PA

    Date Posted: October 11, 2013

    QSI/NextGen Healthcare builds software that improves patient care and reduced healthcare costs. Now were bringing the best of the cloud, social media and mobile to healthcare. Come build the future with us! Please visit our website at: www.nextgen.com The Client Support Analyst isresponsible for efficient, accurate and friendly delivery of technical support services to NextGen Healthcare Customers. Job Description: Connect remotely to client systems to perform database restores and NextGen software upgrades and perform basic level troubleshooting. Process Change Requests as requested by NextGen Hosted Clients. Occasionally provide Clients with recommendations regarding the use of their hardware and software platforms. Interact with clients via phone and/or email. Respond to all support...

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