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Help Desk Analyst IIRobert Half Technology - Bellevue, WAFast-paced Bellevue company desires enthusiastic and customer-focused help desk candidate. This tier two help desk position is ideal for help desk professionals who want to be a part of a great team environment. Candidates must have the ability to deliver/demonstrate high-level customer service and have stellar problem solving skills. This Helpdesk position is 80% phone and e-mail support. Responsibilities Ability to deliver/demonstrate high-level customer service and problem solving skills. Monitor the HelpDesk telephone line and e-mail In box. Support users at their desk when necessary. Enter calls into tracking software. Escalate problems to appropriate technical personnel as necessary. Monitor requests to determine trends and supply feedback to Supervisor. Assist in the deployment of new...originally from Dice - More Tools...
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Robert Half Technology
2375 E Camelback Rd
Phoenix, AZ 85016
602-224-2486
Custom Computer Programing
| Company Type | Private |
| Company Size | 1 - 10 employees |
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