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Technical Support ProfessionalIbm-boston - Boston, MATechnical Support Professional JobID SWG-0266801 Jobtype Full-time Regular Workcountry USA Posted 27-Oct-2009 Workcity Boston Job area Sales Travel up to 10%; travelling 1 day a week Job category Software Development & Support Businessunit Rational Jobrole Technical Support Professional Jobroleskillset Technical Support Learning JobdescriptionThis role specializes in performing and enabling remote technical support of IBM software and solutions. Provides technical support assistance to customers using problem determination/problem source identification skills. Utilizes technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the customer or IBM representative as... See job listing >28 days ago from Jobfox - Save - Block - Flag - More Tools...
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Ibm-boston
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Headquarters:
1 New Orchard Rd
Armonk, NY 10504
Phone: 914-499-1900
http://www.ibm.com - Line of Business: Computer Related Services Mfg Info Processing Systems Peripherals Related Products Financing & Services
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Key Numbers:
Company Type Public (IBM:NYS) Company Revenue $500M+ Company Size More than 5000 employees -
Job Location:
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