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NOC Specialist Engineer
NOC Specialist Engineer
Provide front line operations support to Clients production systems. Provide customer service and technical assistance to VRS interpreters and customers. Use technical and communication expertise to help VRS users with Clients VP-100/VP-200/VRI systems. Troubleshoot and maintain VRS and IP Relay systems and services, including servers, client applications and networks. Help VRS interpreters with technical issues on the client applications. Use excellent customer service skills in resolving issues reported to NOC support and document them appropriately in reports and logs.
Essential Duties and Responsibilities:
Provide monitoring of Clients production systems and networks
Provide front line NOC support response for Clients production and service systems
Provide...
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