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Wachovia - Owings Mills, MDRESPONSIBILITIES: Collects on designated delinquent accounts. Maintains good customer relations,and effectively solves problems in an effort to resolve account delinquency and prevent losses. Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers. Negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards. Escalates calls to the RCC Management Team as needed. May be required to initiate external contact with customers or perform basic skip tracing. Other duties as assigned REQUIREMENTS: High School or equivalent certificate required. Previous one to two years collections and/or customer service experience preferred. Strong... See job listing >11 hours ago from Wachovia - Save - More Tools...
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Wachovia
Bank Holding Company National Banks Mortgage Banking Investment Advisory & Brokerage Services
| Company Type | Public (WB:NYS) |
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
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