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Director of Assisted Customer Support, Consumer TaxIntuit - San Diego, CAIntuit?s Consumer Tax Group is seeking an experienced and collaborative Director of Service Delivery to lead our technical support organization. As Director of Service Delivery you will own the end-to-end performance for the assisted service channels that provide support to our Turbo Tax and Quicken Customers. You will be responsible for contributing to the Consumer Tax Group Customer Support vision and strategy. You will build the organizational capability to transform the Customer Support operation consistent with delivering ease through providing better, faster answers for an ecosystem of desktop, online and mobile applications. Ideally, you will be located in our Tucson or San Diego office. Responsibilities: Drive ease for customers and employees across the assisted support experience Collaborate...originally from TheLadders.com - More Tools...
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