Tech Help Desk Agent job at Time Warner Cable in Columbus, OH

• Tech Help Desk Agent

  Time Warner Cable - Columbus, OH

  Requisition #-102530BR Posting Job Description Tech Help Desk Agent POSITION SUMMARY: Responsible for supporting Field Technicians by providing advanced troubleshooting and resolution of escalated field technical issues with Time Warner HSD, Digital Phone, Advanced Video services, and other items as needed for the Core Columbus Technical Operations group. PRINCIPAL RESPONSIBILITIES: ? Receive a high volume of incoming phone calls and respond to inquires in a manner which meets quality, productivity, and other performance standards. ? Support Internal customers in a professional manner; resolves complaints successfully in accordance with established guidelines. Informs management of all unresolved complaints. ? Analyze customer history data to determine which solutions have been tried and provide...

  originally from www.JobNewsColumbus.com - More Tools...
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Tech Help Desk jobs in Columbus, OH

• Help Desk/ Tech Support (Security Clearance)

  Insight Technology Solutions - Columbus, OH

  candidates to support and assist all Help Desk /Technical Support functions. This ... excellent communication skills, previous Help Desk or Technical Support experience...

  30+ days ago from Yahoo! HotJobs - Save - More Tools...
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• Senior Delivery Consultant

  Alliance Data - Columbus, OH

  User support and help desk Provide support to consults in day-to-day support. Involved in strategic definition of data governance protocols. Creation of documentation on...

  6 days ago from Alliance Data - Save - More Tools...
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• Sr. LAN Administrator (Websphere, AIX)

  Mirifex Systems - Columbus, OH

  recognized as the fastest growing high-tech consulting firm by Inc. Magazine. Our ... as required. * Second and Third Level Help Desk ticket resolution, including...

  27 days ago from Dice - Save - More Tools...
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• Information Technology (Columbus, OH) no relocation

  Exact Software - Columbus, OH

  and network experience. Performs help desk technical support via the ... preferably in a fast paced, high tech work environment Moderate to excellent...

  30+ days ago from Monster - Save - More Tools...
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Time Warner Cable jobs

• Direct Sales Representative

  Time Warner Cable - Cleveland, OH

  Responsibilities: Sell Cable subscriptions, follow up on sales generated leads that ... in a timely and effective manner TIME WARNER CABLE IS AN EQUAL OPPORTUNITY...

  16 hours ago from JobNewsUSA.com - Save - More Tools...
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• Customer Service Representative

  Time Warner Cable - Dayton, OH

  Requisition # 113617BR Posting Job Description Responsible for offering product information, answering billing inquiries, offering sales promotions, conduct account research, and...

  16 hours ago from JobNewsUSA.com - Save - More Tools...
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• High Speed Specialist

  Time Warner Cable - Kansas City, KS

  goal is to enhance the image of Time Warner Cable by providing exceptional ... and cable television customers. - Sell cable TV products and High Speed Internet...

  6 days ago from JobNewsUSA.com - Save - More Tools...
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• Research Manager

  Time Warner Cable - Columbus, OH

  Requisition # 113574BR Posting Job Description The Time Warner Cable ... environment; overtime maybe required. Time Warner Cable offers competitive...

  7 days ago from JobNewsUSA.com - Save - More Tools...
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