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POKER ROOM SUPERVISOR
Company Philosophy & Team Member Responsibility: Guest Service Expectations: * Treats guests with a sense of caring and individuality while effectively identifying their specific needs. * Informing supervisor of guest needs which may require special accommodations. * Showing special recognition of frequent guests. * Maintaining a safe, clean and comfortable environment at all times. * Consistently welcoming guests, thanking them for their patronage, seeking ways to make them comfortable and expressing your desire to have them return. * Presenting a neat, clean, well-groomed appearance at all times. * Maintaining constant awareness of services, promotions, and events offered at the facility and informs guests. Teamwork Expectations: * Cooperating and communicating with fellow team members...
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