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IT Help Desk - Bilingual in English and (Japanese or Spanish)Volt - Dublin, OHAre you interested in working on an assignment for a world leader in the design, manufacture and distribution of medical devices? Volt Technical Solutions, Inc., a global provider of talent to Fortune 100 companies, has partnered with a leading manufacturer to offer you an opportunity to become part of a prestigious team of professionals. Volt is currently prescreening candidates for a IT Help Desk Analyst Position at Dublin, OH. Your responsibilities include:- Receive and log all phone calls within the IT Help Desk database and attempt to resolve calls on first contact when possible prior to escalating to Level II Support. Review and log all request coming via the IT Help Desk Email box and IT Help Desk Web-form and attempt to resolve these request prior to escalating to Level II Support.Evaluate...originally from Sologig - More Tools...
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