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Valet Supervisor
Job Description
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure. Supervise and lead Valet Team in execution of service promise.
Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.
Ensure that the front drive is attended at all times; that all posting positions are maintained.
Ensure that sufficient staffing is present to meet the daily business demands.
Communicate anticipated business demands daily with each associate (arrivals, departures, group functions, etc).
Ensure staff's knowledge of hotel services, features and amenities.
Assign specific tasks as they arise to the staff according to the rotation sequence.
Answer telephone promptly, using correct greeting and telephone...
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