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OKC Customer Service AssociateFarmers Insurance - Oklahoma City, OKResponds to customer initiated telephone inquiries by answering inquiries in an inbound Call Center. Obtains initial loss information and initiates claims handling process. Advises insureds/claimants of claims process; handles minor, non-questionable liability claims; may authorize rental cars; may handle minor coverage issues and resolve minor complaints which arise during claims handling process. Maintain active adjusters license in states where required. Position Requirements Responsible for timely and accurate completion of customer inquiries. Obtains loss reports from agents, insureds, and claimants and enters into the Customer Restoration Network. Makes assignments under the direction of the Care Center management. Achieve and maintain telephone service level goals. Responds to... See job listing >29 days ago from Farmers Insurance - Save - Block - Flag - More Tools...
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Farmers Insurance
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Headquarters:
4680 Wilshire Blvd
Los Angeles, CA 90010
Phone: 323-932-3200
- Line of Business: Fire/casualty Insurance Carrier
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Key Numbers:
Company Type Private Company Revenue $500M+ Company Size More than 5000 employees
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