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Greeter (Volunteer)
To provide excellent customer service to visitors at Museum entry point.
RESPONSIBILITIES
Greet each visitor with a smile and welcome to Fernbank at the minimum
Ensure visitors have appropriate tickets for entering Museum
Orient guests to Museum layout
Distribute Museum maps, exhibit guides and membership brochures
Encourage guests to become members and direct them to ticketing as appropriate
Answer various questions regarding hours, exhibit locations, facilities
Help guests plan their visit as visitor flow permits
Coordinate flow of school groups as needed
QUALIFICATIONS/EXPECTATIONS
Friendly, polite customer service oriented personality; able to stand on feet for four-hour shift; team player; flexibility; general knowledge of Fernbank Museum; able to articulate benefits of Museum...
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