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Manager Customer Service - CollectionsServiceMaster - Norcross, GABrand: Terminix Position: Manager Customer Service - Collections Department: CollectionsSummary:This position is responsible for the day-to-day supervision of 4 floor supervisors, 30 Customer Save Representatives, and 40 Collections/Saves Representatives who receive inbound and make outbound calls to include establishing and actualizing weekly goals and objectives with supervisors as well as coaching and counseling team members to improve performance. Manager will review, track, and trend call volume through Daily Operations Report (DOR) and ensure accuracy of data presented on a daily, weekly, and monthly basis and recommend and implement processes to maximize operational efficiency. This position will also develop and/or implement quality initiatives in order to create and maintain... See job listing >30+ days ago from Jobirn - Save - Block - Flag - More Tools...
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ServiceMaster
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Headquarters:
3250 Lacey Rd Ste 600
Downers Grove, IL 60515
Phone: 630-663-2000
http://www.servicemaster.com - Line of Business: Lawn Care Pest Control Plumbing Electrical Heating And Air Condition Services Cleaning And Other Services
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Key Numbers:
Company Type Public (SVM:NYS) Company Revenue $500M+ Company Size More than 5000 employees
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