-
Bilingual Quality Assurance SpecialistDish Network - Littleton, COThe Quality Assurance Specialist is responsible for: * Assist with the development, implementation and maintenance of quality assurance guidelines and setting of relating policies and procedures in an effort to ensure 100% customer/client satisfaction. * Monitor and evaluate the quality of incoming and outgoing calls. Provide accurate, consistent and fair evaluations along with motivational feedback. Collectively work with management to communicate quality of work measurements and recommend improvements. * Compile data to develop reports that outline service strengths and weaknesses. Identify CSC attributes and developmental needs for the CSR. * Offer strategies that improve the areas of opportunity for CSR. Maintain database to track results of monitoring campaigns. Participate in... See job listing >30+ days ago from DISH Network - Save - Block - Flag - More Tools...
- flag this job
- scam/spam
- expired
- broken link
- duplicate
- Who do I Know at Dish Network - by LinkedIn
- Research Salary - at PayScale
- Local Tools: Research Littleton Jobs | Map This Job
- Find People at Dish Network: Spoke
- View all: Dish Network jobs
Dish Network
-
Headquarters:
9601 S Meridian Blvd
Englewood, CO 80112
Phone: 303-723-1000
http://www.dishnetwork.com - Line of Business: Direct Broadcast Satellite Service And Mfg Satellite Television Equipment
-
Key Numbers:
Company Type Public (DISH:NMS) Company Revenue $500M+ Company Size More than 5000 employees -
Job Location:
View on Google Maps | Yahoo! Maps | MapQuest
Incorrect company information? Let us know.
